Frequently Asked Questions
A: Yes, there is a one-time setup fee of $100 to get started.
A: TodayText supports all US carriers including but not limited to, Alltel, AT&T, Boost, Cellular One, Sprint, T-Mobile, US Cellular, Verizon, Virgin Mobile, and more.
A: A message sent via a Short Message Service. 160 characters in length and most commonly referred to as a text message.
A: Our staff has extensive experience with mobile marketing and all plans included unlimited phone support and marketing assistance.
A: Yes. For example, if you are a multi-department company you might have a separate keyword for each department.
A: If you cancel your account, your keyword becomes available for others to register.
A: Our service is provided on a month to month basis. You can change plans or cancel at any time. Be sure to cancel or change your plan before your monthly renewal date. We cannot give partial month refunds.
A: As often as you'd like. However, the Mobile Marketing Association highly recommends no more than 2 per week.
Q: Do we
get charged for inbound messages? A: Yes, inbound and outbound count the same.
Q: Do my customers get charged to receive text messages?
A: We do not charge your customers for the text messages you send. While most wireless carriers include text messaging in their service plans, customers maybe charged if text messaging is not included in their wireless service plan.
A: TodayText is a full service technology and mobile marketing company. We have the ability to make technology mobile marketing solutions of all kinds. If you have mobile marketing ideas just ask.
Q: SMS/Text vs. Twitter?A: With Twitter, customers can't opt-in from their phones (Twitter forces customers to go online and create a Twitter account, then find your business, then subscribe). Twitter does not support interactive campaigns (ie; Text-2-Join, Text-2-Win, Text-2-Vote, Text-4-Coupon, or any other proven strategies). Twitter believes THEY own your database (& can use it for whatever purpose they choose, including providing your customer data to 3rd party marketers).